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Services for the Implementation of the Sta*Ware BusinessNavigator

From Process Analysis to Ongoing Support

Established Implementation Model with Years of Experience

Our proven approach allows for short implementation times and a structured transition to productive operation. The distribution of tasks and resources between your company and Sta*Ware is flexibly adjusted to your needs, capacities, and organizational possibilities.

Our services guide you through all phases of software implementation - from professional analysis to technical implementation to Go Live and subsequent support.

1. Business Process Analysis

As part of the business process analysis, we capture your professional and organizational requirements and compare them with the functionality of the Sta*Ware BusinessNavigator. The project database created before and during the workshop is then installed in your system environment and configured for the further implementation phase.


  • Offer and Order Management 
  • Time Recording and Billing Topics 
  • Project Structure and Project Evaluation 
  • Controlling Reports and Business Economic Evaluations (BWA)

2. Optional Workshops and Consulting

In addition to the business process analysis, we offer tailored workshops and consulting services to implement specific requirements. Together we develop professional and organizational solutions, deepen individual topics, and coordinate the optimal representation of your processes in the Sta*Ware BusinessNavigator.

3. Project Management and Implementation Phase

Structured project management forms the basis for a successful implementation. In project discussions, we create an implementation concept, define the individual project steps, and maintain the project plan throughout the entire implementation phase. 


Regular fixed meetings serve to coordinate all participants, the planning of upcoming tasks, and the transparent tracking of project progress.

4. Technical Realization and Software Configuration

We take care of the installation of the database as well as all required software components in your system environment. Subsequently, we configure the Sta*Ware BusinessNavigator according to the requirements developed in the workshops.


The configuration is continuously accompanied during the implementation phase and adjusted as necessary to new findings or changed requirements.

5. Technical Realization - Import of Existing Data

For the takeover of your existing data, Sta*Ware provides Microsoft Excel import functions. The import definitions are adapted to the data structure of your company and can be executed as often as needed.

Already existing records in Sta*Ware are recognized and can either not be created again or updated if necessary. This includes the setup of import definitions and methods as well as the execution of imports via remote access.

At a later time, documents from existing file server structures can also be analyzed, provided with metadata, and prepared for import into the Sta*Ware BusinessNavigator.


  • Contacts and companies with addresses and communication data from existing systems and Outlook
  • Employees, resources, and cost rates
  • Metadata, project structures, and project lists
  • If applicable, time bookings
  • Debtors, creditors, and banks
  • Service catalogs

6. Conducting Training Sessions

Through targeted training, we ensure that your employees can use the Sta*Ware BusinessNavigator efficiently and securely. The training content is aligned with the respective role and the established processes.



  • Administrator Training
  • Power User Training
  • Optional: Creation of individual training films as learning and reference aids

7. Programming Services

Individual programming services expand the standard functions of the Sta*Ware BusinessNavigator according to your specific requirements. The implementation is based on a joint definition and a prior estimation of effort.


Services particularly include the development of individual function extensions as well as the creation and configuration of additional interfaces to other systems and applications.

8. Go Live and Hyper Care

With the Go Live, the Sta*Ware BusinessNavigator is commissioned in your productive environment. During the subsequent Hyper-Care phase, we intensely accompany the productive operation and support your users with questions as well as with their first practical experiences with the software.


Startup issues and necessary optimizations are dealt with promptly to ensure a smooth transition to regular operations.

9. Support and Maintenance

After a successful implementation, regular support begins according to the chosen maintenance contract. This includes the provision of patches and upgrades based on the agreed percentage of the license value per year.


A support hotline is available for customer administrators. The prerequisite is that questions have been qualified in advance and the ongoing configuration of the software is carried out by the customer.


Users receive support through the Sta*Ware service portal. Alternatively, or additionally, the permanent configuration of the software can be taken over by Sta*Ware.

Questions? We are here for you! 

Customer Hotline: +49 8151 18795-20

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